Tenant portal.
Pay rent, submit maintenance requests, message our office, access your lease — all online.
Login to your tenant account.
Falcon's tenant portal runs on Yardi Breeze. Use the credentials we sent you when you signed your lease.
Login to tenant portal & pay rent →Forgot your password? Use the "Forgot password?" link on the login page or call (904) 346-4401.
What's inside
- Pay rent — bank ACH (free), debit, or credit card. Auto-pay available
- Submit maintenance requests with photos, track progress in-portal
- Message Joana at the front office directly
- Download your lease and documents any time
Emergency?
For water leaks, no AC, no power, gas smell, or any after-hours emergency, use the emergency button in the tenant portal. Adam's team is on call 24/7. Do not email — emergencies require the portal so the on-call technician is paged immediately.
Everything tenant-side, in one place.
Pay rent
Bank ACH (free), debit card, or credit card. Set up auto-pay so you never have to remember. View payment history any time.
Submit maintenance
Non-emergency requests with photos. We assign a technician and update you in-portal as the work progresses.
Message us
Direct message thread to Joana at the front office. Faster than calling for non-urgent items. Joana checks during business hours.
How to use the portal.
How do I pay rent?
How do I submit a maintenance request?
I forgot my password — what now?
Can I message my landlord directly through the portal?
How do I download my lease?
Looking to move in?
Browse our current Jacksonville rentals.